Practice News

24th Jan

Patient survey questionnaire

Please find below a link to access an anonymous patient survey questionnaire that we are kindly asking our patients to complete to allow us to gather information that will help us to share learning and continue to improve our services. 

Caerphilly South - Patient Access Survey 2023/2024 (surveymonkey.com)

We appreciate you taking the time to complete this patient survey as we value your feedback.

Many thanks.

7th Dec 2023

Christmas and New Year opening hours 2023/2024

The surgery will be closed on Monday the 25th of December 2023 (Christmas Day), Tuesday the 26th of December 2023 (Boxing Day) and Monday the 1st of January 2024 (New Year's Day). 

The Out of hours service is available outside the surgery opening hours on telephone number 111 for urgent care, information and advice when the concern is not life threatening. This number is not a replacement for 999 so those with life- threatening emergencies should continue to call 999 when it is necessary. Severe bleeding, chest pain, shortness of breath and symptoms of a stroke constitute an emergency.

If you need dental advice please contact the out of hours dental helpline on 01633 744387.

If you require urgent social services care please contact the South Wales Emergency duty team on 0800 328 4432.

Please ensure to order all repeat medication to prevent running out whilst the surgery is closed. Local pharmacy opening hours for the holiday period can be found below.

 

Local Pharmacy information

Sunday 24th December

Asda Pharmacy, Pontygwindy Road, Caerphilly – 10am – 4pm

Mayberry Pharmacy, 175 High St, Blackwood – 11.30am-12.30pm

Bargoed Pharmacy, 9 Under Cardiff Rd, Bargoed – 17.30-18.30pm

Machen Pharmacy, 36 Commercial Rd, Machen – 18.00-20.00pm

Monday 25th December

Mayberry Pharmacy, 175 High St, Blackwood – 11.30am-12.30pm

Nelson’s Pharmacy, Nantgarw Road Medical Centre, 4 Beddau Way, Caerphilly – 16.00-18.00pm

Allied Pharmacy, Bedwlywyn Rd, 5 Bedwlywn Rd, Ystrad Mynach – 14.00-15.00pm

Evans Pharmacy, 1&2 Victoria Buildings, Hight St, Abercarn – 17.00-19.00

Bargoed Pharmacy, 9 Under Cardiff Rd, Bargoed – 17.30-18.30pm

Tuesday 26th December

Asda Pharmacy, Pontygwindy Road, Caerphilly – 10am – 16.00pm

Allied Pharmacy, 31 Tonyfelin Rd, Caerphilly 13.00-14.00pm

Mayberry Pharmacy, 175 High St, Blackwood – 11.30am-12.30pm

Lewis Pharmacy, 2/3 Trafalgar Buildings, Bargoed – 18.00-20.00

Sunday 31st December

Asda Pharmacy, Pontygwindy Road, Caerphilly – 10am – 16.00pm

Mayberry Pharmacy, 175 High St, Blackwood – 11.30am-12.30pm

Allied Pharmacy, Bedwlywyn Rd, 5 Bedwlywn Rd, Ystrad Mynach – 14.00-15.00pm

Mayberry Pharmacy, 15 Main St, The Square, Crumlin – 17.00-18.00pm

Vida Rogers, Pharmacy, 18 Hanbury Rd, Bargoed – 17.30-20.00pm

Monday 1st January 2024

Asda Pharmacy, Pontygwindy Road, Caerphilly – 10am – 16.00pm

Mayberry Pharmacy, 40 Cardiff Rd, Caerphilly – 13.00-14.00pm

Mayberry Pharmacy, 175 High St, Blackwood – 11.30am-12.30pm

Vida Rogers, Pharmacy, 18 Hanbury Rd, Bargoed – 17.30-19.30pm

9th Nov 2023

CHANGE IN OPENING HOURS

We are adapting our opening times.

From Monday the 13th of November we will be closing the doors at 6pm however, our phone lines will remain available until 6:30pm.

mynediad at wasanaethau iechyd digidol arolwg
20th Oct 2023

Arolwg Cynhwysiant digidol am mynediad i wasanaethau iechyd digidol

Mae'r Rhaglen Gwasanaethau digidol i gleifion a'r cyhoedd yn cydnabod bod tua 7% o boblogareth Cymru wedi'u hallgau'n ddigidol, felly roedd ei grwp sicrwydd cleifion a'r Cyhoedd eisiau defnyddio sefydliadau presennol fel Llais Cymru, GIG Cymru, Cymunedau Digidol Cymru a sefydliadau trydyth sector eraill i gasglu gwybodaeth; y nod oedd hysbysu pobl am sut y gallant gael cymorth yn eu cymunedau i gael dyfeisiau digidol a'u defnyddio, gan gynnwys cyrchu AP GIG Cymru. 

 

digital health services patient survey poster
20th Oct 2023

Digital health services patient and Public survey

This is a poster containing a QR code to a survey for patient's and the public relating to accessing digital health services.

 Digital Services for patients and the public programme recognises that about 7% of the population in Wales are digitally excluded, therefore its patient's and public assurance group wanted to use existing organisations such as Llais Cymru, NHS Wales, Digital communities Wales and other third sector organisatons to capture information: with the aim of informing people on how they can get help in their communities to obtain and use digital devices, including accessing the NHS Wales App.

18th Oct 2023

Seasonal Flu vaccines

All patients over the age of 65 years and those under the age of 65 years who fall within an at risk group are entitled to a free flu jab on the NHS- Please contact the surgery to book your appointment now.

 

 

10th Oct 2023

Salaried GP Position

Salaried GP position

6-8 sessions per week

Courthouse Medical Centre is a 4 Partner General Practice located in Caerphilly. We have approximately 10,600 patients and our practice boundary covers the Caerphilly area. We have a team of motivated, experienced and enthusiastic Doctors who meet informally daily for a general chat and catch up. We have an active Primary Health Care Team including a Prescribing Nurse Practitioner, Nurse Practitioner, 3 Practice Nurses and 3 Health Care Assistants. We have an excellent and experienced Administration Team of 16. We are also an accredited training practice.

As a Practice we work effectively as a team, we have a very low turnover of staff and have great feedback to our patient surveys. We also receive excellent feedback from the training program for GP Registrars.

Please do not hesitate to contact the surgery if you are interested in becoming part of the team.

Call 02920 887316 or email enquiries.courthouse@wales.nhs.uk 

26th Sep 2023

Health Video

 

This is a video from the health board containing health messages, campaigns and service information. 

23rd Aug 2023

August Bank Holiday

The surgery will be closed on Monday the 28th of August 2023 due to the bank holiday.

The Out of hours service is available outside the surgery opening hours on telephone number 111 for urgent care, information and advice when the concern is not life threatening. This number is not a replacement for 999 so those with life- threatening emergencies should continue to call 999 when it is necessary. Chest pain, shortness of breath and symptoms of a stroke constitute an emergency.

If you need dental advice please contact the out of hours dental helpline on 01633 744387.

If you require urgent social services care please contact the South Wales Emergency duty team on 0800 328 4432.

Please ensure to order all repeat medication to prevent running out whilst the surgery is closed

 

 

cancer course
13th Jul 2023

Course - Thriving and Surviving Cancer

This is a course to help people who are dealing with life after cancer. If you think you would benefit from this course you can email epp@gavo.org.uk to book a place. See more info on attached poster.

6th Jul 2023

Practice Closure

The Surgery will be closed on 18th of July 2023 between 2pm and 6pm

This is for essential staff training provided by Aneurin Bevan Health Board

If you have a life-threatening emergency, please dial 999

If you require urgent medical attention before we re-open, please call the surgery on 02920 887316 and we will then direct your call to urgent primary care

You can also access NHS 111 online for health advice and information

Community Pharmacies are also open and offer access to the Common Ailment Service offering free advice and medication for many common ailments

Solihulll approach
6th Jul 2023

Solihull Approach Understanding Your Child

The Solihull Online Approach is a non-profit organisation focused on improving emotional health and wellbeing by supporting relationships. The courses are evidence based with an ongoing research programme. The Solihull Approach can be used for early intervention and prevention in the early years.

The courses that are available to parents and carers range from 0 to 19+ years and have been translated into 7 different languages with google translate available for all. New courses will be added to the licensing free of charge when developed and kept updated.

The Solihull courses that are available to parents and/or carers are:

  • Understanding pregnancy, labour, birth and your baby (Welsh, Urdu, Modern Standard Arabic, Polish)
  • Understanding pregnancy, labour, birth and your baby: for women’s couples
  • Understanding your baby (Welsh, Urdu)
  • Understanding your child (Welsh, Urdu, Modern Standard Arabic, Polish, Bulgarian, Simplified Chinese, Somali)
  • Understanding your child with additional needs
  • Understanding you preterm or sick baby in hospital
  • Understanding you preterm or sick baby now you’re home
  • Understanding your teenager's brain (Welsh, Urdu, Modern Standard Arabic)
  • Understanding your brain (for teenagers only)
  • Understanding your feelings (for teenagers only)
  • Understanding your child’s feelings (a taster course)
  • Understanding your child’s mental health and wellbeing
  • Understanding your relationships
  • Understanding the impact of the pandemic on your child
  • Understanding the impact of the pandemic on your teenager
Gavo summer courses
22nd Jun 2023

GAVO

GAVO (Gwent Assosiation of Voluntary Organiations) will be running courses through the summer. See the poster for more information about what they are offering.

Men's health
13th Jun 2023

Men's Health Week

It is Men’s Health Week and the Heaalth Board is raising awareness of the signs and symptoms of testicular cancer to look out for. Take a look at this poster on information on how to check for testicular cancer.

18th May 2023

Hayfever Medication

Please be aware we no longer prescribe hayfever medication that you can get over the counter. These include, Cetirizine and Loratadine. The following strengths of Fexodenadine 30mg and 120mg are also unavailable on prescription and you can now buy these over the counter. Nasal sprays and eye drops for hay fever are also now unavailable on prescription.

Some of these medications are also available on the common ailment scheme at the pharmacy. Please visit your pharmacy and ask for a consultation to discuss this.

Please note that we do still prescribe these medications if you are on them for allergies, long term. It is only for seasonal hayfever that we have stopped prescribing these items.

4th May 2023

Monthly Prescription Ordering

Polite Notice

If you order your monthly prescription from a chemist, please check they can supply EVERY item. Thank you.

3rd May 2023

Bank Holiday

The surgey will be closed on Monday the 29th of May due to the Bank Holiday.
 
The Out of hours service is available outside the surgery opening hours on telephone number 111 for urgent care, information and advice, when the concern is not life threatening. 
This number is not a replacement  for 999, and so those with life- threatening emergencies should continue to call 999 when it is necessary.  Chest pain and shortness of breath constitute an emergency.

If you need dental advice, please contact the Out of Hours Dental Helpline on 01633 744387.

If you require urgent Social Services Care, please contact the South Wales Emergency Duty Team on 0800 328 4432 

Please ensure to order all repeat prescriptions in plenty of time to prevent running out of your medication.
1st May 2023

New Website

Welcome to our brand new website. We have created this in the hope we have made our services more user friendly and we hope you enjoy the functions available to you on this new site.

Like all new things, we are expecting to experience some teething problems, and so we ask for your patience as the new website comes into action. 

We hope you like the new page. Thank you all for your continued suppport.